Contact information

Pouch Pups

For any question about an order, shipping or your hoodie, email pouchpups@gmail.com and a real person will reply.

Response time: within 24 hours, Monday to Friday.

Every Pouch Pups hoodie is a preorder that ships in 2-4 weeks. If you're wondering where your order is, message us with your order number and we'll tell you exactly where it stands.

Please contact us BEFORE opening a dispute or chargeback with your bank. Nearly every issue is solved the same day once we hear from you, and we would always rather fix it directly.